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The Servant: A Simple Story About the True Essence of Leadership, by James C. Hunter
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Product details
Hardcover: 187 pages
Publisher: Prima; 1 edition (September 1, 1998)
Language: English
ISBN-10: 0761513698
ISBN-13: 978-0761513698
Product Dimensions:
5.6 x 0.9 x 8.8 inches
Shipping Weight: 12 ounces (View shipping rates and policies)
Average Customer Review:
4.8 out of 5 stars
478 customer reviews
Amazon Best Sellers Rank:
#4,206 in Books (See Top 100 in Books)
James Hunter has made a name for himself promoting the idea of servant leadership. His book The Servant: A Simple Story About the True Essence of Leadership has sold millions. Probably most of them were bought by companies to pass out to their managers or employees--like me! I have read this twice, once when my manager had me read it, and more recently as part of a leadership training program.First of all, Hunter wants to clarify the distinction between management and leadership. "You manage things, you lead people." A leader meets the needs of those under his or her leadership so that they can effectively serve the customer. A servant leader does so while treating others the way he or she wants to be treated.Hunter makes some great points. He flips the typical company hierarchy on its head. The traditional top-down model, with the president or CEO at the top and the customer at the bottom, has everyone looking up, to serve the person or persons above them. In a servant-leader model, everyone is serving those below, with the ultimate emphasis being on the customer.Hunter exorts the reader to think of love as a verb. Taking the biblical passage 1 Corinthians 13 as the model, he shows how each quality of love--patience, kindness, humility, respectfulness, etc.--is an action and a choice. "Love is not how you feel toward others but how you behave toward others." Ultimately, servant-leadership (love) is a skill that can be learned and practiced.All of this is developed in the context of a fictional monastic retreat, led by a monk who is a former high-level executive. The "story" part isn't particularly great, but it adds a level of interest and context to the meat of the book. As Hunter notes in the introduction to the 2012 edition, servant leadership is growing as a leadership philosophy. Of course, followers of the greatest servant leader have been familiar with his model for two millennia. Now to put it into practice.
It brings a lot of the leadership cliches together in one book, with a great backdrop. Some very new principles I had not considered, with an intermingling of religious principles and faith structures, while maintaining a business and community focus. A quick read, with a big message. You’ll want to reread this a couple times for sure, if you’re serious about becoming a true selfless servant, my new definition of leadership.
I'm not an avid reader, but I do like reading when a particular book interests me. The Servant represents how many employees would like to see their boss lead. This is a great book, and I recommend it to anyone new to a leadership position. It provides some great viewpoints, from different angles, to use positive leadership decisions to influence a better working environment.
This was recommended to me by a 3-star general. He makes all of his leaders read the book prior to taking command of their unit. That should tell you something.The book is a simple read and has entertaining humor in it. It is a simple concept, hard to put to practice because it forces you to analyze and change your character. There is no "12 step checklist" to follow. This is not a book to reference when you encounter a scenario. This doesn't give you leadership styles. This gives you a deep look at your character and your motivations. Leadership is not about checklists, neither is this book. It's about introspection and the quest for continuous self-improvement.If you care to look at your true self and improve upon it, as a person and leader, you will realize your goal of being a good leader.
Written unconventially as you are observing individuals at a leadership retreat versus being told what to do. You watch as the simple concepts transfoem individuals and how each person applies the principles based on their strengths and weaknesses.
This book was very informative and I appreciated the narrative format. My only criticism is that I would have liked to see less of the direct quotes mixed in with the character dialogue. I've never been to a leadership retreat where people frequently use direct quotes from gallop polls and psychological icons... Other than that minor irritation​, there is a lot to be learned from this literary work.
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